Most Common Questions
If you have a question that's not answered here, please feel free to contact us at jewelrytrident@gmail.com so that we can assist you as soon as possible.
Yes we do!
We have done thousands of custom pieces for our clients for over 15 years now. Anything you can imagine, we can make happen.
If you are interested in a piece but want a different size, color, or metal that’s not listed, please contact us so we can further assist you.
Of course!
If you like a certain piece but want different gems instead, or maybe you liked a piece but wanted to add your own touch to it. Our designers can make that happen. Please contact us and let us know!
*Price might vary*
Yes you can!
If you would like a piece engraved please email us a picture or message of what you would like so we can engrave it free of charge!
Shipping & Processing
For more information on shipping please head on over to Shipping + Processing.
We ship anywhere and everywhere!
Most orders take around 2-3 weeks to ship, however, some orders may take less time depending on the pieces complexity. Please also take into consideration of weekends and holidays.
We offer free standard shipping on all orders which usually takes 5-7 days to be delivered for US orders. For international orders it may take 8-15 days.
We also offer expedited and express shipping for the people who can't wait to receive their package.
Returns and exchanges
For more information on returns and exchanges head over to Final Sale Policy.
"At Avellino Jewelry, we prioritize your satisfaction with every purchase. If, for any reason, you're not completely thrilled with your order, we offer a hassle-free return policy. You can return your item within 14 days after receiving your package, no questions asked. We're committed to ensuring your shopping experience is nothing short of exceptional, and we're here to make the return process as easy as possible. Your happiness is our priority!"
Yes we do!
Please contact us within 14 days after receiving your order. Make sure the item is not used and in its original packaging undamaged to be elegible for us to accept the exchange.