REFUND & EXCHANGE POLICY

In the case you are not satisfied with your order we will gladly issue a refund or exchange. Please contact us within 14 days of delivery to be eligible. Your item must be unused and in its original packaging as well. PLEASE NOTE CUSTOM ORDERS ARE EXCLUDED FROM REFUNDS.

If there is a manufacturing defect upon receipt of your order, please email avellinojewelry@gmail.com within 14 days days of delivery for a replacement. Your item must be unused and in its original packaging. We reserve the right to refuse any replacement requests if we believe the items are intentionally damaged or misused. If applicable, a refund may be approved by Avellino Jewelry due to a manufacturing defect.